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5 human​ factors

At Havas Life Medicom, we know launch success is driven by understanding the right problem, and this comes with insights. ​

We tap into the 5 universal factors that make up the human experience to fully immerse ourselves in our audiences’ experiences, while considering who they are beyond being 'patient’, 'physician' or 'caregiver' alone.

We identify and interpret the overarching emotional drivers that govern our audiences to effectively influence change.

We look at our audiences’ immediate interactions, including who they are, how interactions happen and what their priorities are, to establish opportunities to connect with influencers, colleagues and caregivers within a person’s social circle.

We explore people’s deep-seated values and beliefs by identifying the immediate world around them and understanding what shapes their attitudes and behaviours.

We seek to understand the full physical and psychological impact of disease, how our different audiences behave in response to these, and how the impact can be managed through meaningful practices and intervention.

We look at our audiences’ immediate interactions, including who the people are, how interactions happen and what their priorities are, to establish opportunities to connect with influencers, colleagues and caregivers within a person’s social circle.

Untangling complexities for​ launch excellence

We proactively identify market insights, opening exciting pathways to change the way physicians and patients think about rare diseases.

  • Building a compelling scientific narrative
  • Making campaigns more meaningful
  • Personalising the customer experience
  • Communicating with different segments
  • Jean-Marc Rathe
    When developing content and communication strategies in healthcare, we mine for insights into audience behaviours – identifying what HCPs or patients think and how they act; but there is a real need to go deeper and understand WHY they behave the way they do.

    Jean-Marc Rathe

    Client Partner
  • Gemma McCarthy
    Tackling the situation in rare disease requires a rare mindset and an unparalleled ability to dig deep into patient experience.

    Gemma McCarthy

    Senior Director of Strategy
  • Natalie Hoegen
    We have an opportunity – and a responsibility – to advance a conversation around equity and inclusion to create a better understanding and increased awareness.

    Natalie Hoegen

    Client Partner